So, what happens if you're not satisfied with your General Home Inspection? Up until now your only option was to get the check book out and pay another inspector to do it right. That's not the way that HTI does business. Our clients' satisfaction is very important to us.
I can make a statement that most other home inspectors are afraid to make:
I am confident that you will be satisfied with your pre-purchase General Home Inspection
~ AND ~
I'll Back it Up with a Money Back Guarantee!
HTI's Money-Back Guarantee is valid for a 48 hour period starting at the conclusion of the General Home Inspection.
What You Must Do To Qualify For Our Money-Back Guarantee
You must attend the General Home Inspection
You must have paid in full for the General Home Inspection
For a refund, you (agent & buyers) must provide me with a signed release within 48 hours from the General Home Inspection
The buyer must have a second paid home inspection by a licensed home inspector. (where applicable)
The buyer must fax or e-mail a copy of the second inspection report to HTI Home Inspection
The other inspection report must state some serious defect that was missed in the original inspection.